Daniel Buchanan

Port St. Lucie, FL – (321) 216-6992 – dbuchanan5242@gmail.com

Proposal Development Professional

Success-driven and innovative professional with a unique balance of creativity, business acumen, and technical savvy,

bringing more than 16 years of proven leadership and functional expertise in proposal writing, bid management, and capture

planning. Proven track record of company profitability, proposal process improvement, and partnering across all levels to

articulate and produce winning proposals that increase brand awareness and secure an organization's success.

Core Competencies

Proposal Writing/Reviews

Content Libraries

Professional Profile

Creative proposal strategist and preparation technician who sees challenging deadlines as opportunities to exceed client expectations.

Direct and decisive with “hands on” management style, motivating teams and gaining buy-in around exciting visions of success.

Relationship builder; partnering across all levels to ensure design objectives and proposal plans align with overall organizational goals.

Skilled communicator who creates memorable messages that convey often-complex information in a clear, benefits-focused manner.

Professional Experience

DB Consulting – Port St. Lucie, FL

Apr 2009 – Present

Proposal Writer/Consultant

Providing full scale proposal development support for public and private sector clients across multiple industries. Services include qualification and

win probability calculation of RFP/I/Qs from prospects and existing clients; capture management plan, win theme, and proposal strategy development;

establishing outlines, schedules, and assignment matrices; custom graphics; SME interviews; writing and editing technical, management, and

executive summary sections; coordinating prime/sub team dynamics; client site presentation support; leading and participating in document review

cycles; employing customer knowledge and competitive intelligence to help develop value propositions, often in the context of a low price, technically

competent environment; and establishing and maintaining shared proposal workspaces and content libraries. Completed projects include:

• Supporting a $125M winning bid to the U.S. Department of Transportation for an Intelligent Transportation Systems PMO contract.

• Supporting a winning bid to the State of Texas for a Children’s Health Medicaid Managed Health Plan (STAR) contract.

• Supporting a winning bid to the State of Louisiana for a TANF/CHIP Medicaid Managed Care Services contract.

• Supporting a winning bid to the Pennsylvania Liquor Control Board for an Oracle ERP Support & Enhancement Consulting Services contract.

• Supporting a winning bid to the Los Angeles County (CA) Metropolitan Transportation Authority for a Mobile Applications Development contract.

• Supporting a winning bid to Bank of America for an Outbound Sales, Live Chat, Receivables Management, and Back Office Services contract.

• Supporting a winning bid to GMAC for an Enterprise Business Intelligence-Data Warehousing Implementation and Consulting contract.

IBM Corporation – Atlanta, GA

Mar 2000 – Apr 2009

Complex Opportunity Bid Manager

Entrusted with full lifecycle proposal development for clients comprising numerous lines of service across both public and private sectors, facilitating

over $2B in new business. Crafted executive summaries and compliant, persuasive proposal text for various technical and business components.

Served as backup proposal center lead as needed. Organized the efforts of writers, designers, consultants, and subcontractors. Collaborated across

business units and sales leadership at all levels to conduct competitor analysis and develop pursuit strategies, comprehensive win themes, and client

site presentations that strike an emotional chord with clients. Managed pricing reviews and helped calculate bid budgets. Led status checkpoint and

proposal review meetings. Analyzed and performed final white glove compliance and quality reviews against RFPs.

• Supported multiple winning bids to the State of California Franchise Tax Board, resulting in a performance-based, $801M, 8-year contract to

implement a new statewide Child Support Enforcement System.

• Supported a winning bid to Delta Air Lines for a Multi-Tower Business Process Outsourcing contract.

• Supported a winning bid to San Diego Gas & Electric Company for an-*9+ Avaya VOIP Deployment contract.

• Supported a winning bid to Cisco Systems Inc. for a Business Process Outsourcing Finance & Accounting Fusion contract.

• Documented and recommended several proposal generation process improvements credited with reducing average submission preparation

time by over 10 hours. Created training modules for win themes, executive summaries, and federal proposal processes and controls.

Healthcare IT

Process Improvement

Government Contracts

BPO Solution RFPs

Marketing Collateral

Bid/No-Bid Decisions

The Coca-Cola Company – Atlanta, GA

May 1997 – Sep 1999

Marketing Graphics Specialist

Entrusted with coordinating and developing responsive, value driven presentations and marketing collateral for multimillion-dollar projects in

support of strategic global sales teams spanning over 20 Coca-Cola brands and contracts. Converted brand strategies into innovative action plans

to achieve marketing growth opportunities and developed new strategies to leverage market segments.

• Led a departmental rebranding project, creating a new logo and identity for the Marketing Graphics and Production team, resulting in a

measurable increase in visibility and utilization of services by various levels of leadership and practitioners throughout the Company.

• Partnered with brand managers and marketing specialists on copywriting and marketing strategy involving client-facing media and materials,

production, delivery systems, and follow-up.

• Provided full scale presentation and collateral support for internal and client site meetings, including creative consultation, custom template

designs and layouts, integrating imported Flash and video files, Photoshop and Illustrator graphics, animation and motion paths, charts, graphs,

and sound engineering.

• Coordinated weekly team huddle meetings and developed and reviewed a weekly dashboard report to include active projects, team bandwidth,

and incoming sales/marketing opportunities.

• Developed and managed thriving relationships with vendors and performed consistent market pricing comparisons in order to secure superior

quality services and reduce costs.

State of Georgia – Atlanta, GA

Feb 1992 – Jan 1997

Document Processing Specialist, Risk Management Division

Entrusted with a broad range of desktop publishing projects, from producing multimedia presentations for audiences of up to 200 to providing

proofreading/editing of RFPs, speech copy, memoranda, and communications for the Director and 7 senior managers.

• Initiated and authored a 120-page training manual for the division UI, providing new employees with clear, step-by-step procedures.

• Provided direction and support in applying digital imaging to a system of workers’ compensation and liability insurance claims for state

employees in 159 counties.

• Supported the department’s “Paperless Office” initiative by performing high-volume scanning services.

Education

Bachelor of Science, Integrated Marketing Communications (minor in Journalism), Southern College of Business – Orlando, FL

Training and Certifications

Foundation for Proposal Development – Shipley Associates

Foundation Level Certification – Association of Proposal Management Professionals (APMP)

Microsoft Office User Specialist (MOUS), Certified in Word, PowerPoint, and Excel

Ultimate Business Mastery Summit – Anthony Robbins

The 7 Habits of Highly Successful People (Corporate Training) – Franklin Covey

Certified in Effective Customer Service – Kaset International

Technical Skills

Applications: Microsoft (SharePoint, Word, Excel, PowerPoint, Visio, Project, LiveMeeting, Dynamics); Salesforce (SFDC, Salesforce1 mobile

app); Marketo; Deltek (Vision, GovWin IQ); GSA eBuy; Seaport-E; FedBizOpps; Google (Docs, Sheets, Slides); Adobe Creative Cloud/Suite

(Acrobat, InDesign, Photoshop, Illustrator, InCopy, Audition); TechSmith Snagit; ReadyTalk; Cisco WebEx; Citrix GoToMeeting.

Proposal Automation: Qvidian 10.5; SAVO Smarter Engagement; RFP 365; Privia; PMAPS; R3 WinCenter; Paperless Proposal; Loopio; Aspire

Technologies QuoteWerks; Agent GovCon; Atebion Document Analyzer; SmartDocs for MS Word.

Hardware: PC; numerous make and models of high-volume office printers and scanners; applied understanding of binding, drilling, laminating and

scoring equipment for documents.

Technical Subject Matter: HIPAA; Managed Care (Medicaid, Medicare) Programs; The Affordable Care Act (ACA); Healthcare Tax Codes;

SHOP and AHBE health insurance exchanges; Cloud; Mobility/BYOD Solutions; ERP/CRM; Data Center and Desktop Virtualization; Data

Governance and Retention; Treasury Management Solutions (Commercial Card, Intellix, ACH, EDI, eLockbox, Positive Pay, File Transfer and

Depository Services); Government and Commercial Banking; ACH, EFT, and EPC Services; Software Development Life Cycle (SDLC); IBM and

Cisco technology and hardware; State/Municipal Government Payment Systems.